Dealership News

Improve Customer Retention with Your Fixed Operations

Improve Customer Retention with Your Fixed Operations By: Brett Coker When you treat people well, they keep coming back. And that applies to Fixed Operations in your dealership day in and day out. The individuals that purchased their vehicle from you or get their service regularly through you are relying on you for great advice…

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Thomas G. Wolf Promoted to Director

Thomas G. Wolf Promoted to Director (Columbus, OH) – Brady Ware & Company is pleased to announce that Tom Wolf, CPA, has been promoted to Director within the firm. Tom has experience in audit, review, and compilation services, as well as a wide range of corporate, accounting, and other general business consulting. He works closely…

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How to Beat Carvana at Their Own Game?

7 Steps to Beat Carvana at Their Own Game Posted by AutoSweet on June 1, 2020 Picking from a vending machine can be overwhelming, so take advantage of it. With their multi-story car vending machine, Carvana has changed the way some shop for a vehicle. However, we’re realizing that many people prefer a more personal…

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Yielding into a Customer-Centric Dealership

Has the auto industry changed for the better during COVID-19? Justin Ward, Senior Consultant, explains how dealers have quickly adapted to the new environment.  From virtual showroom to deliveries, dealerships have become more customer-centric. As states begin to open, dealers need to continue to be innovative and provide better quality service to our customers. Listen…

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Welcome to the New Dealership, where digital marketing is key

Welcome to the New Dealership, where digital marketing is key Welcome to the new “normal,” where working longer hours and taking numerous precautions to ensure everyone’s safety is a requirement. You’ve been dedicated to reopening your store and creating a safe environment, but how are you communicating your message to customers? As stores begin to…

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